The questions Ottawa homeowners ask us most about how we work, what things cost, and what happens after the job is finished.
Renovation questions in Ottawa usually come down to three things: who is doing the work, what it will cost, and what happens if something goes wrong. Call (613) 261-4861 if your question is not answered below.
The answers here cover the company as a whole. For questions about a specific trade, each service page has its own FAQ section, from general contracting through to building restoration.
Since 1999. We are a family business, and the owners are on site rather than running the company from a distance. Our Google profile carries 25 reviews at a 5.0 rating, all from work in this city.
The greater Ottawa area. The neighbourhoods we work in most often have their own pages, including Nepean, Kanata, Orleans and downtown Ottawa. If you are within the city, we will come to you for the consultation.
Yes. Retail units, offices, multi unit residential and industrial space, including tenant fit outs and facade work. Most of our volume is residential, and commercial jobs run through our general contractor service.
Ask for a WSIB clearance certificate and a certificate of liability insurance, and confirm the business name matches the one on the contract. Ask for addresses of recent local work, not just photos. We provide all of that before anything is signed.
It is free with no obligation. We come to your home, walk the space, ask how you use it, and look at the structure and mechanical systems behind the finishes. You get an honest read on what is realistic before any money changes hands.
Three to five business days for most projects. Larger jobs involving drawings or engineering take longer, and we tell you which category yours falls into at the visit rather than leaving you waiting.
A deposit confirms the start date and covers initial material orders, then payments follow project milestones set out in the contract. Nothing is due for work that has not been done, and the final payment comes after the walk through.
Either way works. We supply most materials as part of the contract, with allowances stated for items you are choosing, like tile or fixtures. If you would rather source your own cabinets or flooring, we will install what you buy and price the labour accordingly.
Anything that fails because of how we installed it. We come back and fix it at no charge. Product defects are covered by the manufacturer warranty, and we pass that documentation to you at the end of the job.
Interior work runs all twelve months, and booking in autumn or winter usually gets an earlier start date than asking in spring. Roofing, masonry, decks and anything needing footings are scheduled from late spring to early autumn because of frost and curing temperatures.
Yes. You get one point of contact for the whole project, and the owners stay involved from the first visit to the final walk through. You are not routed through a call centre or handed to a project manager who has never seen the house.
We walk the finished work with you and write down anything that needs correcting. That deficiency list gets cleared before final invoicing, and the warranty period starts from completion.
Call and ask. You will get one of the owners rather than a script, and the answer will be the same one we would give on site.
Renovating across the greater Ottawa area since 1999
Book a free consultation. We walk the space with you, talk through what the work involves, and follow up with an itemized estimate.
